make it three paragraphs or so, handwritten of course. tell us how much their kind ness meant to you. you don't have to get mushy. end the letter with merry christmas. believe me. if you send letters to people who sincerely helped you that will mean more than most anything you could buy them except a ferrari, of course. factor tip of the day. that's it for us. check out the fox news factor website webz. spout off about the factor from anywhere in the world. o'reilly@fox news.com. name and town if you wish to opine. the word of the day, do not be a volpone. if you know the word, e-mail us now. the first e-mail with the definition gets a signed book. okay? because that word is very obscure. some people don't know what obscure means. but if you know what volpone means, i will send you a book.