Albany Utilities working to have billing system delay resolved
Having issues paying your Albany Utilities bill? Here's why
By Avery Jacobs | April 8, 2021 at 12:33 PM EDT - Updated April 8 at 12:33 PM
ALBANY, Ga. (WALB) - Heads up Albany Utilities customers â if youâre having issues with paying your bills online, thereâs a delay in the system.
Mary Petty, the administrative services director for Albany Utilities, said the plan is to have this resolved shortly.
Albany Utilities says some customers may not have gotten their utility bill. And when they call to check their account using a previous billing statement, it reads invalid.