Review Westcom Emergency Communications In polk, iowa, united-states | Government Service In Polk

1 Votes

1 Votes

Westcom Emergency Communications

Polk,

Iowa,United-states - 50266

Detailed description is Westcom is a dispatch center providing police/fire/EMS services for West Des Moines, Clive, Urbandale, Waukee, & Norwalk..
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Site not monitored 24/7.
Westcom Emergency Communications is a consolidated public safety dispatch facility that receives public safety related calls and dispatches police, fire and emergency medical services for the cities of West Des Moines, Clive, Urbandale, Waukee, and Norwalk.
Westcom is presently located in the West Des Moines Public Safety building located at 8055 Mills Civic Parkway, West Des Moines, Iowa.
The newly updated and expanded dispatch center moved to this building in March 2009..
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Prior to January of 2001, West Des Moines, Clive, and Urbandale had separate and independent public safety dispatch centers staffed by respective city employees 24 hours every day.
The consolidation of these separate dispatch centers into one allows for greatly improved communication between all of the public safety agencies by placing all three cities onto one trunked 800 MHz radio system.
This merger allows the agencies to directly communicate with one another during large-scale incidents / accidents rather than attempting to communicate via the three separate radio systems which had previously been utilized.
Other advantages of the centralized dispatch facility are:.
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-financial savings through the shared use of an existing radio / mobile computer system..
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-increased savings and better information sharing by having all three cities on one police and fire computerized records management system..
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-elimination of duplicated governmental services by consolidation and centralization of this function..
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-opportunities and methods involving new technology can be pursued more economically by the cities sharing the cost rather than each paying for individual systems or applications..
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It took roughly 18 months of planning, policy development, legal processes, and much discussion to prepare for Westcom coming on-line.
The formal agreement between the three cities creating Westcom was signed by the respective mayors in August of 2000.
Five months later in January of 2001, the city of Clive closed its communication center and moved its public safety dispatchers to Westcom.
In March of 2001, Urbandale did the same to complete the incremental merger process..
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In December 2012, Westcom began dispatching for the City of Norwalk.
The Norwalk transition from the Warren County Sheriff's Office to Westcom Emergency Communications dispatch took roughly a year of planning..
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In July 2015, City of Waukee joined Westcom, and Westcom began dispatching for the Waukee Police and Fire Departments..
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The five communities share the related expenses for the dispatch center based upon a percentage breakdown of the total number of calls for service received by the center.
Westcom is currently staffed by nineteen full-time dispatchers and two part-time dispatchers.
The center is managed by four Dispatch Shift Supervisors, an Assistant Chief, and a Chief.
The policy oversight body for Westcom is a committee made up of representatives of the cities and chaired by a city manager.


Established in the recent years Westcom Emergency Communications in polk , iowa in united-states.


This is a well known establihment acts as one-stop destination servicing customers both local and from other of the city.

Over the course of its journey , this business has establihed a firm hold in the [category].

The belief that customer satisfaction is an important as it products and services , have helped this establihment garner a vast base of customers and continue to grow day by day

Foods is provided with high quality and are pretty much the highlight in all the events in our lives.

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This has helped them build up a loyal customer base.

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For any kind and assistance , it is better to contact them directly during their business hours.

Premises has a wide parking area and need to avail special permissions for parking.

Pets inside the premises are not allowed and require additional permission.

Cashless payments are available and extra charges for the credit cards are levid.

They are listed in many of the food delivery networks for home delivery with appropriate charges.

They accept cards , cash and other modes of payments

Tips are not actually encouraged but customers are willing to offer any benefit as needed.

There you can find the answers of the questions asked by some of our users about this property.

This business employs inviduals that are dedicated towards their respective roles and put in a lot of effort to achieve the common vision and goals.

It is a effortless task in communiting to this establishment as there are various modes available to reach this location.

The establishment has flexible working timings for the employees and has good hygene maintained at all times.

They support bulk and party orders to support customers of all needs.