Review Novatta Innovative Solutions Pvt Ltd Gurgaon India In gurgaon, haryana, india | Product Service In Gurgaon
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Novatta Innovative Solutions Pvt Ltd Gurgaon India
Gurgaon,
Haryana,India - 122017
9811188012
Noreply@comparemela.com
Detailed description is Inbound and Outbound Call Center, back end operations, Business Process Outsourcing (BPO), Microsoft Dynamics (ERP) consulting, IT Enabled Services About Us:.
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Novatta is a leading Indian conglomerate.
The company has diverse business interest including Call Center Solutions (Both Inbound and Outbound), back end operations, Business Process Outsourcing (BPO), Microsoft Dynamics (ERP) consulting, IT Enabled Services and others.
Novatta has vast experience in handling Customer Care activities for industries like Telecom, IT, Consumer Durables, Consumer goods, Pharmaceuticals, Automobiles, various Government services etc..
Novatta has a rich experience of handling large back-office operations.
We are handling complete processes like Inbound & Outbound Calls, data entry, conversion, processing, Billing, Collection, Order Processing, printing, payment collection, follow-ups and manpower outsourcing..
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Why Outsource:.
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We are committed to providing each and every client the utmost in customer satisfaction and responsiveness through people-oriented processes and quality systems..
Outsourcing of non-core processes allows organizations to focus on their core expertise making them more competitive in the market place.
Business Processes Outsourcing (BPO) requires a contact center that can cater to the domain-specific needs blending seamlessly with the client's core systems and processes.
Novatta has the skills to integrate and manage business processes for multiple markets, industrial segments and technology platforms..
The services offered in this category include but not limited to: .
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• Inbound and Outbound Calls.
• Data entry, conversion and processing.
• Scanning/processing of documents.
• Billing and Collection.
• Retention and retrieval.
• Statistical and trend analysis.
• Order Processing.
• Claims Processing.
• Manpower outsourcing.
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Advantage of Outsourcing to Novatta:.
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Some of the advantages offered by Novatta to clients include .
• Cost reduction.
• Improved quality.
• Flexibility and scalability of operations.
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• Dialer, IVR, Call recording, Call Conferencing, MIS reports, Average handling time (AHT) and lots more..
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Customer Care:.
'Responsiveness and effective communication with each of your customers is the core of good customer service.' This credo holds true in today's economy where the orientation of business has become increasingly customer centric.
We believe that customer satisfaction is profitable and affordable, because a satisfied customer becomes your salesman forever.
We ensure that all our processes and training are focused to deliver customer satisfaction.
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Services offered under this category:.
Inbound .
• Product Information.
• Complaint Resolution.
• General Information.
• Order Taking.
• Technical Support.
• Inbound Customer Care.
Outbound .
• Telemarketing.
• Welcome calls.
• Retention calls.
• Bill payment Reminders.
• Collection Calling.
• Data verification.
• Surveys.
Established in the recent years novatta innovative solutions pvt ltd gurgaon india in gurgaon , haryana in india.
This is a well known establihment acts as one-stop destination servicing customers both local and from other of the city.
Over the course of its journey , this business has establihed a firm hold in the [category].
The belief that customer satisfaction is an important as it products and services , have helped this establihment garner a vast base of customers and continue to grow day by day
Foods is provided with high quality and are pretty much the highlight in all the events in our lives.
Sweets and food are the ideal combination for any foodies to try and this novatta innovative solutions pvt ltd gurgaon india is famous for the same.
This has helped them build up a loyal customer base.
They have started a long journey and ever since they have ensure the customer base remains the same and growing month on month.
As they are located in favourable location , becomes the most wanted space for the tourist.
For any kind and assistance , it is better to contact them directly during their business hours.
Premises has a wide parking area and need to avail special permissions for parking.
Pets inside the premises are not allowed and require additional permission.
Cashless payments are available and extra charges for the credit cards are levid.
They are listed in many of the food delivery networks for home delivery with appropriate charges.
They accept cards , cash and other modes of payments
Tips are not actually encouraged but customers are willing to offer any benefit as needed.
There you can find the answers of the questions asked by some of our users about this property.
This business employs inviduals that are dedicated towards their respective roles and put in a lot of effort to achieve the common vision and goals.
It is a effortless task in communiting to this establishment as there are various modes available to reach this location.
The establishment has flexible working timings for the employees and has good hygene maintained at all times.
They support bulk and party orders to support customers of all needs.
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