Review Countryside Pet Supply In howell, missouri, united-states | Pet Store In Howell

2 Votes

3 Votes

Countryside Pet Supply

Howell,

Missouri,United-states - 65775

Detailed description is Countryside Pet Supply, Inc.
- a family owned business - large enough to fill your needs - small enough to give you the fast, personal service you deserve.
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Frequently Asked Questions.
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Who are you?.
We are Countryside Pet Supply, Inc.
- a family owned business - large enough to fill your needs - small enough to give you the fast, personal service you deserve.
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How long have you been in business?.
We established our business in August, 1988 and incorporated it the following February.
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How will you process my order?.
We will receive your order a few minutes after you place it.
We will immediately start processing your order.
We ship all non-perishable orders received before 2:00 PM central time, Mon—Fri, the next business day.
Perishable orders are shipped Monday thru Thursday—depending on the method of shipment you have requested, and the distance to be shipped.
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How will I know when my order is shipped, and when will I receive it? .
If your order is by UPS, we will email you and advise you of when your package was shipped, how many boxes in your shipment, the method of shipping your tracking number(s) and the total amount charged to your credit card including the shipping expense.
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How soon will I receive my order?.
Shipping time depends on the method of shipping and where you live.
Next day Air and 2nd Day Air are self explanatory.
Ground by UPS depends on where you live—it could take anywhere from 1 to 6 or more working days.
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How do you charge for your shipping?.
We charge only the exact amount we are charged by the shipper.
We do not make a profit on shipping.
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What if I don’t want to give you my credit card information on line?.
Just give us a call on our toll free telephone line—1-800-313-5737 and we will handle your transaction by telephone.
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Will you keep my credit card information on file?.
Yes, but only if you request us to do so.
If you do want us to keep it on file, we will place the information in our own secure server for future orders only when you authorize us to use your credit card for your purchase.
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What if I have a question or problem?.
Just email us at : csps@countrysidepet.com or telephone us at 1-800-313-5737.
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What if my package is lost or destroyed in shipping?.
Should your package be lost or destroyed, we will assist you in filing your claim with UPS..
We have a personal claim representative at UPS who will work diligently with us in processing any claim for you.
Please save all packing and product to prove your claim to UPS.
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We pack pack our shipments very carefully, however, we loose all control over packages when we place them in the shippers hands..
All shipments by UPS leave our warehouse between 4:30 PM and 6 PM.
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What if I am missing part of my order?.
We triple check every order before we ship it, however, we are capable of making an error.
If you can not find an item, please check your invoice carefully, occasionally some items are on manufacturers backorder and your invoice will advise you of this..
Some items are shipped directly to you by the manufacturer and will be shipped separately..
We do this to save you a double shipping charge.
These items will be noted on your invoice.
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Please check your box and packing material carefully..
Many times small items work their way down into the packing.
If you are still missing an item, please contact us within 72 hours of the receipt of your order..
All claims must be made within 72 hours of the receipt of your order..
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Returns:.
We stand behind the quality of all our products..
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Unfortunately we have had customers buy items only to use them and return them when they no longer need them, consequently we have created a return policy for all legitimate returns..
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If for any reason you are not completely satisfied with a product, simply return it within 30 days from the date of delivery to countrysidepet.com for a no hassle exchange or return.
We will replace or refund the purchase price (less any shipping & handling charges if the order is not a countrysidepet.com mistake) by crediting your credit card only.
All returned merchandise must be in original unused condition with all manufactured accessories.
All warranty cards must be left blank.
Original merchandise box must not be defaced or altered in any way..
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ALL returns MUST receive a RETURN AUTHORIZATION (RA) NUMBER prior to returning an item.
The RA number can be obtained by emailing us at csps@countrysidepet.com.
If we receive an item without the proper authorization number, we will NOT issue any type of credit and we will dispose of the product..
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Please notify us, by E-Mail only, to obtain a RETURN AUTHORIZATION (RA) NUMBER.
Please do not telephone us for a return authorization number - we need the date and item verification that is available only on E-Mail (csps@countrysidepet.com).
We will not accept any returns without a valid RA number..
Purchaser is responsible for shipping to our returns department.
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All merchandise that is returned, unless defective or due to our shipping error, is subject to a 15% re-stocking fee.
We have found this necessary due to the fees that are charged to the merchant (us) bu the credit card companies - not only for the initial charge but for the credits when issued.
We can no longer absorb this expense when you change your mind about a product and return it or refuse the shipment.
There is no re-stocking fee if you receive a faulty or defective item, and there is no re-stocking fee if we made an error and shipped the wrong item..
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We recommend our customers use a form of traceable delivery (tracking number or delivery confirmation).
Also when returning an item, it is a good idea to insure the package, we can't be held responsible for lost packages..
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Faulty or defective merchandise:.
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If an item is faulty or defective, we will replace the item with a new identical item providing the item is returned with a valid RA number within 30 days from the date of delivery.
Once the 30 days have passed, you must follow the manufacturer's policy..
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Our PRIVACY POLICY is as simple as it gets:.
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We value our privacy and we value your privacy.
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We do not sell, lend or rent our customer information to anyone.
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We do not SPAM our customers..
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We do have an email sale at least once a month, however, we notify only the customers that have signed up to receive our emails of these sales.


Established in the recent years Countryside Pet Supply in howell , missouri in united-states.


This is a well known establihment acts as one-stop destination servicing customers both local and from other of the city.

Over the course of its journey , this business has establihed a firm hold in the [category].

The belief that customer satisfaction is an important as it products and services , have helped this establihment garner a vast base of customers and continue to grow day by day

Foods is provided with high quality and are pretty much the highlight in all the events in our lives.

Sweets and food are the ideal combination for any foodies to try and this Countryside Pet Supply is famous for the same.

This has helped them build up a loyal customer base.

They have started a long journey and ever since they have ensure the customer base remains the same and growing month on month.

As they are located in favourable location , becomes the most wanted space for the tourist.

For any kind and assistance , it is better to contact them directly during their business hours.

Premises has a wide parking area and need to avail special permissions for parking.

Pets inside the premises are not allowed and require additional permission.

Cashless payments are available and extra charges for the credit cards are levid.

They are listed in many of the food delivery networks for home delivery with appropriate charges.

They accept cards , cash and other modes of payments

Tips are not actually encouraged but customers are willing to offer any benefit as needed.

There you can find the answers of the questions asked by some of our users about this property.

This business employs inviduals that are dedicated towards their respective roles and put in a lot of effort to achieve the common vision and goals.

It is a effortless task in communiting to this establishment as there are various modes available to reach this location.

The establishment has flexible working timings for the employees and has good hygene maintained at all times.

They support bulk and party orders to support customers of all needs.

Qus: 1).what is the mode of payment accepted ?

Ans: Cash , Credit Card and Wallets

Qus: 2).What are the hours of operation ?

Ans: Open all days mostly from 9:30 to 8:30 and exceptions on Sundays. Call them before going to the location.

Qus: 3).Do they have online website?

Ans: Yes . They do have. Online website is - Click Here

Qus: 4).What is the Latitude & Longtitude Of the location?

Ans: Latitude of the location is 36.619706 Longtitude of the location is - -91.985391

Qus: 5).What is the phone number Of the location?

Ans: Phone number of the location is - (800) 313-5737

Qus: 6).What is the email of the business?

Ans: Email address is - csps@countrysidepet.com