Review 21st Century Restoration And Sales In pike, pennsylvania, united-states | Automotive Service In Pike

1 Votes

1 Votes

21st Century Restoration And Sales

Pike,

Pennsylvania,United-states - 18328

Detailed description is 21st Century Restorations and Sales Inc.
has built a reputation for quality body work since 1982.
21st Century Auto Collision/Restoration and Sales on Route 739 has built a reputation for quality body work since 1982.
What makes the company different than most other auto and body work companies, besides a quality control ethic rare in small local businesses, is that its co-owner, Kathleen Henderson, is president..
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How Henderson got to be president is not the route most people would want to take, but she, with the help of her husband John Henderson, has overcome deep personal tragedy to build the company into a state-of-the art quality control operation.
Kathleen Henderson started the business in 1982 with her first husband Guy Jarvis, who in 1998, was killed in an experimental light airplane crash at Onion Field in Orange County, when a customer who bought the plane lost control of the aircraft, taking Jarvis down with him, according the Kathleen Henderson..
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Before her husband died, he had told his wife that if anything ever happened to him, contact John Henderson, Jarvis' pilot's license instructor.
Immediately after the tragedy, Kathleen Henderson's friends also told her to contact John Henderson, the two fell in love and married.
John Henderson has adopted Guy Jarvis's son, Guy Jarvis, Jr.
The two committed to build a state-of-the art facility and team of quality conscious workers..
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The Hendersons decided to pool their experience and went about building an even better business than was there before, continuing the business, and retaining their staff, one of whom has been with the company since its inception, and adding specialists.
They currently have one worker who has expertise in rebuilding motorcycles..
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John Henderson, who is the treasurer and co-owner of the company, said that the business originally had built a reputation for quality, but with the acquisition of better equipment recently, the shop is now able to match painted body panels so precisely so that it is impossible to distinguish differences in paint hues from one panel to the other, when only one panel has to be re-done..
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Their equipment can read exact color hues, match even slight variations within the same color palette, and render the final product to factory specifications or better.
As proof of their expertise, the couple have obtained cars insurance companies have deemed totaled and have restored them to factory condition.
They personally drive such cars, which are called rebuildables.
When customers request rebuildables, the Hendersons, with a team of seven, accommodate.
These rebuildables are mostly done during slack times of the year to build up inventory.
This aspect of their business has allowed the Hendersons to maintain their staff without layoffs, a major factor in the Henderson's ability to keep a high standard of quality control..
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Body shop workers need to have the discipline of craftpersons to turn out consistent quality work, both in collision work and in antique restorations, according to John Henderson.
As an added incentive, "We pay our workers the maximum we can afford, not the minimum.
We also pay benefits, such as retirement, health, paid vacations, and sick days.
We don't want a big business, we want a quality business, "said John Henderson..
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Kathleen said that starting the business seemed inevitable, back in the late 1970s and early 1980s, when she and Guy Jarvis traveled the country.
Wherever they went, Jarvis worked in body shops in Colorado, New Mexico, Arizona, Oregon, New Hampshire, and Florida.
She worked in other trades.
After apprenticing and learning how the business worked, the couple decided to open their own shop.
They bought a lot on Route 739, bought chain saws, cleared the land, and built a small body shop..
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As the business grew, they added more bays and expanded the facility.
One of the early decisions Jarvis and his wife made was to contract with Martin and Company of New Jersey to build a pole barn structure for their main facility.
This turned out to be a good decision, since recently, a section of the roof had paint starting to peel off the ceiling.
Since the building was warranteed for a lifetime, the company not only committed to fix the paint job, they are replacing the entire roof at no cost the the Hendersons.
They are replacing not only the original roof in the first building, the are replacing the roof in the entire structure, even the recent additions..
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The Hendersons appreciate Martin's willingness to stand behind the product, because 21st Century also stands behind their product.
Their body work and paint jobs are also warrantied.
Body work is a little different than buildings..
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Some of the Henderson's current customers are repeat customers, including those who come in for work over and over with the same car.
One client banged up a car, which 21st Century fixed.
The customer then wrecked it again.
The car was fixed again.
The client then wanted a paint job..
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These jobs each had to be paid since warranties only cover the work itself, not the customers wrecking the car.
"It is nice to see that customers have confidence in us and bring work back," said John Henderson.
The Hendersons' obsession with quality finishes was aided immensely when they recently installed a state of the art finishing room, which has a suction system that draws paint and dust-laden air out of the finishing room so quickly that workers don't have to inhale dust and toxins.
The by-products of the high-end finishes (similar to epoxies) can be toxic enough to kill people if inhaled long enough..
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The Hendersons consider teamwork one of the foundations for their success, but also consider their personal faith in God as a factor in the success of their business because it gives them spiritual strength to weather storms.
"We use the Golden Rule ('do unto others as you would have them do unto you') to run our business.".
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When faced with the tragedy of Guy Jarvis' untimely death and the prospect of continuing the business, we turned our burdens to God,"said Kathy Henderson..
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For information about 21st Century, call (570) 828-2100..


Established in the recent years 21st Century Restoration and Sales in pike , pennsylvania in united-states.


This is a well known establihment acts as one-stop destination servicing customers both local and from other of the city.

Over the course of its journey , this business has establihed a firm hold in the [category].

The belief that customer satisfaction is an important as it products and services , have helped this establihment garner a vast base of customers and continue to grow day by day

Foods is provided with high quality and are pretty much the highlight in all the events in our lives.

Sweets and food are the ideal combination for any foodies to try and this 21st Century Restoration and Sales is famous for the same.

This has helped them build up a loyal customer base.

They have started a long journey and ever since they have ensure the customer base remains the same and growing month on month.

As they are located in favourable location , becomes the most wanted space for the tourist.

For any kind and assistance , it is better to contact them directly during their business hours.

Premises has a wide parking area and need to avail special permissions for parking.

Pets inside the premises are not allowed and require additional permission.

Cashless payments are available and extra charges for the credit cards are levid.

They are listed in many of the food delivery networks for home delivery with appropriate charges.

They accept cards , cash and other modes of payments

Tips are not actually encouraged but customers are willing to offer any benefit as needed.

There you can find the answers of the questions asked by some of our users about this property.

This business employs inviduals that are dedicated towards their respective roles and put in a lot of effort to achieve the common vision and goals.

It is a effortless task in communiting to this establishment as there are various modes available to reach this location.

The establishment has flexible working timings for the employees and has good hygene maintained at all times.

They support bulk and party orders to support customers of all needs.

Qus: 1).what is the mode of payment accepted ?

Ans: Cash , Credit Card and Wallets

Qus: 2).What are the hours of operation ?

Ans: Open all days from 9:30 to 8:30 and exceptions on Sundays

Qus: 3).Do they have online website?

Ans: Yes . They do have. Online website is - Click Here

Qus: 4).What is the Latitude & Longtitude Of the location?

Ans: Latitude of the location is 41.2558835 Longtitude of the location is - -74.9023541

Qus: 5).What is the phone number Of the location?

Ans: Phone number of the location is - (570) 828-2100

Qus: 6).What is the email of the business?

Ans: Email address is - a21stcen@ptd.net