Zoom acquires contact centre provider Five9 for US$14.7B
Will help Zoom enter the “US$24 billion” contact centre market.
Rowan Trollope (Five9) Credit: Cisco
Zoom is making a play for the contact centre market with a US$14.7 billion acquisition of US-based cloud contact centre provider Five9.
The global video conferencing platform provider, which already has a unified communications partnership with Five9, will pay all-cash for the 18-year-old company, pending its approval by Five9 shareholders.
Expected to close in the first half of the calendar year 2022, the deal will give Zoom access to the “US$24 billion” global contact centre market.
Founded in 2001 and boasting a Southeast Asian headquarters in the Philippines, Five9 is described by Zoom as a pioneer of cloud-based contact centre software that provides applications for customer management across multiple channels.
Zoom to Acquire Five9 | News Makers
newsmakers.pk - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from newsmakers.pk Daily Mail and Mail on Sunday newspapers.
Zoom to buy cloud software firm Five9 for $14 7bn
tradearabia.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from tradearabia.com Daily Mail and Mail on Sunday newspapers.
Zoom to buy cloud-based call centre operator Five9
rte.ie - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from rte.ie Daily Mail and Mail on Sunday newspapers.
Zoom Bets on AI with $14.7 Billion Deal to Acquire Five9
Bloomberg 9 hrs ago Edwin Chan and Dina Bass
(Bloomberg) Zoom Video Communications Inc., whose online conferencing services took off during the Covid-19 pandemic, agreed to acquire Five9 Inc. for $14.7 billion, using its surging stock to expand into an adjacent market that could bolster revenue as lockdowns end.
The value of the all-stock offer is $200.18 a share based on the closing price for Zoom’s common stock on Friday, compared with Five9’s $177.60 price on Friday, the companies said a statement Sunday. The target firm will become an operating unit of Zoom after the deal, which is subject to shareholder approval and slated to close in the first half of 2022.