Glastonbury organisers apologise after technical issues disrupt livestream May 23, 2021, 1:44 am
Handout photo issued by Glastonbury presents Live at Worthy Farm of Chris Martin of Coldplay performing at the livestreamed event at Worthy Farm (Anna Barclay/PA)
Glastonbury organisers have apologised after technical issues disrupted the festival’s five-hour ticketed livestream event.
Coldplay, Haim and Kano were among the acts on the bill for Live At Worthy Farm, which had been due to start at 7pm UK time on Saturday but was delayed for around two hours.
Some ticketholders reported on social media they were unable to access the stream due to an “invalid codes” error message.
Sunday, 23rd May 2021, 9:41 am
Glastonbury organisers have apologised after thousands of people found themselves unable to access the festival’s livestream concert.
Technical issues led to ticketholders, who had paid £20 to see acts like Coldplay, Haim and Kano, receiving an “invalid codes” error message and being denied entry.
The much-anticipated virtual gig, Live At Worthy Farm, had been due to start at 7pm on Saturday (22 May) but was delayed for around two hours.
Following the problems, the show’s co-promoters and producers, Driift Live, announced they were providing a free link.
They later tweeted to say they were offering those affected on the BST time zone extended access to the stream on Sunday.
Glastonbury Festival organiser Emily Eavis also apologised for the technical issues.
She tweeted: “I am so sorry about the problems with the stream tonight. If you weren’t able to get on, I’m told that the new link (http://Ink.to/ liveatworthyfarm) is working.
“We will obviously make sure we show the whole film again from tomorrow too and give you the chance to catch up on any bits you missed. I really hope you can enjoy the rest of it tonight. And, again, I’m just so sorry to anyone who’s had issues.”
Coldplay dedicated their song Fix You to frontline workers (Glastonbury presents Live at Worthy Farm/PA)
326 pictures of BBC Radio 1 Big Weekend 2019 ahead of this year s event in a few days time
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