Exceptional Service is at the heart of operations for Ocean Hotels Group in Barbados, but that is not what the family-owned company of three mixed-use, four and five star luxury resorts felt they were receiving from its previous property-management system provider.
Luxury Resort Operator Ocean Hotels Group in Barbados Switches to Cloud-Based Maestro PMS Mid Pandemic prweb.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from prweb.com Daily Mail and Mail on Sunday newspapers.
2021 is a year of disruption. Not only has the hotel business come to a screeching halt in many markets, but travelers are modifying their list of must-haves if operators want them to return, and touchless experiences such as contactless payments, mobile check-in/out, mobile reservations, mobile keys, and hotel-to-guest text messaging are topping their list of demands.
Senior Editor (Hotels)
2021 is a year of disruption. Not only has the hotel business come to a screeching halt in many markets, but travelers are modifying their list of must-haves if operators want them to return, and touchless experiences such as contactless payments, mobile check-in/out, mobile reservations, mobile keys, and hotel-to-guest text messaging are topping their list of demands. Maestro, a cloud and on-premises property-management system solution provider for independent hotels, luxury resorts, conference centers, vacation rentals, and multi-property groups, is making it easier for hoteliers to evaluate their current system features and the vendor services needed to reopen successfully in the days/week/months ahead.
Senior Editor (Hotels)
Thankfully, the lingering pandemic of 2020 has not devastated every hotel in every market. Twin Peaks Lodge and Hot Springs, located in the tourist town of Ouray, Colorado, is weathering the health and economic crisis quite well due in part to its vast array of outdoor activities and its migration to Maestro PMS. Nearly doubling its accommodations footprint in 2018 and adding a spa required the independent lodge to find a new property-management system provider. Maestro PMS, with its sophisticated feature set and array of mobile and touchless technologies designed to reduce or eliminate the need for physical contact between guests and staff, proved to be the best choice.