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May 19, 2021
What you will do
Operations Team Leader will be reporting to Client Service Manager, Africa. You will be based in Isando and will be building an environment that energizes team members to provide high quality, cost-efficient, customer-directed service and exceed performance targets.
You will oversee required day-to-day activities of field technician team and plan monthly technician routes, analyze team performance and recommend changes to ensure profitability, safety, and client satisfaction. You will serve as a communication channel to share the best practice strategies and results that will enable growth.
How you will do it
As an Operations Team Leader, you will build a climate that energizes team members to ensure assigned contracts or projects are executed while meeting or exceeding defined performance targets, such as gross margin, pull through, productivity & profitability. You are responsible for execution in compliance with contractual obligations an