As Microsoft pushes partner transformation, a state of ‘channel inertia’ is emerging
As Microsoft pushes partner transformation, a state of ‘channel inertia’ is emerging
Ecosystem must become self-sufficient to survive
Desmond Russell (Partner Elevate) Credit: Partner Elevate
As custodians of the largest partner network on the planet, Microsoft’s attempt to turn its channel inside out, upside down and back-to-front in the pursuit of go-to-market transformation has been akin to changing a jet engine while in mid-flight.
Pivoting the priorities of value-added resellers, system integrators and managed service providers at a scale of tens of thousands is no easy task, complicated further by the internal overhaul required to keep industry pace.
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In a strategic move that elevates its existing partnership with Nuance, Microsoft will acquire the cloud and AI software provider for $56 a share in a transaction that will complete by the end of this calendar year.
Nuance is a provider of conversational AI and cloud-based ambient clinical intelligence for healthcare providers. Nuanceâs products include the Dragon Ambient eXperience, Dragon Medical One and PowerScribe One for radiology reporting, all clinical speech recognition SaaS offerings built on Microsoft Azure. Nuanceâs solutions aim to work seamlessly with core healthcare systems, including long-standing relationships with Electronic Health Records (EHRs), to alleviate the burden of clinical documentation and empower providers to deliver better patient experiences. Nuance solutions are currently used by more than 55% of physicians and 75% of radiologists in the U.S., and used in 77% of U.S. hospitals. Nuanceâs Healthcare Cloud revenue e
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SAP targets the financial services sector with new business unit
Ramps up verticals play.
Christian Klein (SAP) Credit: SAP
German software giant SAP is set to launch a dedicated financial services industry (FSI) unit in partnership with investment company Dediq, with the aim of further tapping into the banking and insurance industry.
Pending regulatory approval, SAP and Dediq, also headquartered in Germany, will form the dedicated business unit, which will be jointly owned by the two companies.
Microsoft CEO Satya Nadella, who’s been absorbed in the technology giant’s “partner-first” culture for nearly 30 years, spends a lot of time contemplating how solution providers are impacted by every decision the company makes.
“One of the things that I want to design in our core is whether it’s the move from license to consumption or license to subscriptions what is the partner opportunity,” Nadella said in an exclusive interview with CRN. “We want to [know] from day one in any change we make whether it’s a program change or business model change what does it mean for partners?”