By Stephanie Kanowitz
Jan 12, 2021
Thousands of caseworkers at Maryland’s Department of Human Services (DHS) are using a single cloud-based platform to eliminate silos and better serve beneficiaries of child, juvenile and adult assistance.
Child, Juvenile and Adult Management Services (CJAMS) is part of the state’s Total Human-services Integrated Network (MD THINK), the country’s first cloud-based shared services platform for health and human services. MD THINK provides a holistic view of residents receiving benefits from multiple agencies, including Maryland’s Health Department, Juvenile Services Department and the Maryland Health Benefit Exchange.
“Our goal is to reduce redundant data entry, but you will be able to maintain the same level of data integrity,” said DHS CTO Subramanian Muniasamy. Previously, caseworkers processing child welfare, Office of Licensing and Monitoring, and Juvenile Services applications had to log into three separate systems the Marylan