By John Hyde2021-05-31T00:01:00+01:00
Official Injury Claim goes live today, with personal injury lawyers and insurers dealing with potentially the biggest change to the secton in almost a decade.
The portal for RTA claims up to £5,000, designed for unrepresented claimants, has been delayed 13 months but is finally ready to go. We asked leading industry figures whether it is ready and what the next few weeks and months have in store.
Brett Dixon, vice president of the Association of Personal Injury Lawyers:
As it stands the CPRC has signed off the rules and the spotlight is now on
MIB and the MoJ to get the build completed and properly tested. One of our greatest concerns is the lack of time for robust user testing.
By John Hyde2021-02-08T14:27:00+00:00
A body representing claimant interests has demanded that insurers immediately hand over savings after a year in which claim numbers plummeted.
The government’s compensation recovery unit – regarded as a reliable measure of claims trends – recorded a 47% drop in claims across the board in 2020, from 843,000 to around 445,000. Motor claims fell 46% to 356,000, while employer liability claims were down by 60% in 2020 mainly due to the effect of the pandemic and more people working remotely.
The figures were obtained by the Association of Consumer Support Organisations (ACSO) after a freedom of information request. The pattern of falling claims numbers continued towards the end of 2020, with 172,000 injury claims registered in the final quarter – a fall of 26%.
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