Walmart responds: Who sent ‘N-word email’ and why did they do it? Photo by Joe Raedle/Getty Images
An auto-generated ‘Welcome to Walmart’ email containing a racial slur was sent out on Monday, May 24th.
Walmart shoppers quickly took to Twitter following the incident.
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What did the Walmart email say?
Upon signing up online as a new customer with Walmart, consumers usually receive a welcome email. However, on Monday, new customers received an offensive email containing a racial slur.
The usual auto-generated email reads: “Welcome to Walmart”, followed by the customer’s name. Yet, shoppers started taking to Twitter, exhibiting an email that, instead, read: “Welcome to Walmart,
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Dozens of people took to Twitter on Monday to say they received emails with a racial slur from a Walmart account after someone created fake accounts with their addresses on the company’s site.
An auto-generated “Welcome to Walmart” email, which was sent to the accounts after they were signed up for a Walmart shopping account, contained the n-word.
“What’s the best way to contact you guys for a very inappropriate email my daughter received in their inbox from you?” user @GDolceMiami said on Twitter.
Walmart spokesperson Molly Blakeman said in a statement that “an external bad actor” created fake user accounts “with obvious intent to offend our customers.”
USA TODAY
Walmart said an external bad actor was to blame for creating a series of fake accounts spawning email confirmations that contained a racial slur.
On Twitter, several users reported receiving emails containing racist language from the address help@walmart.com. Apparently, I’m not the only one who woke up to this email from them this morning! wrote Twitter user @justmebmg in a tweet that also shows a screenshot of the email.
In a statement emailed to USA TODAY, Walmart spokesperson Molly Blakeman said the retailer is reviewing their sign-up process for accounts to ensure similar incidents don t happen again.
Walmart says a bad actor sent racist emails from its account ktvz.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from ktvz.com Daily Mail and Mail on Sunday newspapers.