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May 18, 2021
Manage the Patient Support Program (PSP) for Copaxone Support (Helpline and email address) for new and existing patients, Solus V2 Helpline, assist upon request with other patient support programs or projects to be allocated as and when required by line manager.
Start new patients on Copaxone
Ensure that new patients understand the product and injection techniques in order to solve their queries with regards to the same
Plan quarterly calls / visits to existing Copaxone patients in order to monitor the performance
Contact / visit neurologists at least twice a year to provide feedback on existing Copaxone patients
Compile all necessary information and documentation provided by the neurologists and patients, forward it to the courier houses (Medipost & Pharmacy Direct etc.) for authorisation of Copaxone by the funder