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Universal Credit flaws stopping vulnerable people getting help, says charity

Universal Credit flaws stopping vulnerable people getting help, says charity 26/05/2021, 12:07 am An estimated 1.3m people experiencing high levels of mental distress receive or are applying for Universal Credit, according to the Money and Mental Health Policy Institute (Joe Giddens/PA) An estimated 1.3 million people experiencing high levels of mental distress receive or are applying for Universal Credit, according to a charity. The Money and Mental Health Policy Institute, which was founded by consumer champion Martin Lewis, released the figure as it called for urgent action to fix “design flaws” in the Universal Credit system. It warned that hundreds of thousands of vulnerable people may struggle to get support to effectively manage their Universal Credit accounts.

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