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This article is part of a series on what the healthcare industry looks like one year after the novel coronavirus was declared a pandemic and life in the United States began to drastically change.
The U.S. has grappled with the coronavirus pandemic for one year now, a year that saw major health systems and community physicians alike scrambling to ramp up operations to care for the growing tide of COVID-19 patients.
But unlike large hospitals, which have remained on relatively stable footing, the competition for scarce supplies and federal aid paired with a catastrophic plummet in patient visits early in the year left independent primary care practices many already operating on razor-thin margins wheezing.
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UPDATE: March 5, 2021: Following the launch of the congressional probe, One Medical CEO Amir Dan Rubin in a statement issued Wednesday said the primary care network has tightened its COVID-19 vaccine eligibility process, including in-person verification at all vaccination sites and additional guardrails in its online booking platform, and will also do more to clarify vaccine appointments are free. We have heard your concerns over the past week in light of media coverage regarding our approach to COVID-19 vaccine administration, Dan Rubin said. We are not perfect and the work we are doing is challenging, but we remain committed to taking a hard look at our efforts and finding ways to continuously improve.