Founded in 1937, Progressive is now a leading company in the insurance industry. It’s currently the third-largest insurance provider, holding 12.2% of the market share, third behind Geico and State Farm. Progressive offers 34 insurance products, as well as a personal loan program.
Progressive has some of the most innovative insurance technology and online resources of any provider. “Progressive has traditionally been a leader in technology, allowing people to buy directly, which is great, and has been a big step forward for the industry,” says Chris Lotz, CEO of Goodcover, a California-based insurance provider. However, the company has below-average customer satisfaction, according to third-party ratings and some brokers.
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