What is the new Pennsylvania unemployment benefits system?
Pennsylvania replaced its “archaic mainframe” with a new online unemployment system on Tuesday making it easier and faster to file for benefits.
JUSTIN SULLIVAN
AFP
Pennsylvania Department of Labor & Industry (L&I)
announced a makeover of its online system just weeks after bringing on more customer service staff to improve users’ experience and the agency’s ability to handle claims.
The new system will be
replacing the “archaic mainframe” after 40 years in service which users found complicated when filing for benefits.
Users should find the new system makes the process of filing for benefits easier and faster. It will also make processing claims more streamlined for L&I staff. Both will help the agency
New Unemployment System Now Online
06/08/2021
Unemployment Compensation claimants can now file at
Harrisburg, PA – Pennsylvania Department of Labor & Industry (L&I) Acting Secretary Jennifer Berrier today announced that the new unemployment benefits system is now online and accepting claims at benefits.uc.pa.gov. Today, Pennsylvania s Unemployment Compensation system took a giant leap forward not just in terms of technology, but in the quality of service we are able to provide, said Acting Secretary Berrier. L&I staff have been working hard to make the transition to this new system seamless for users. As we see users logging on and successfully filing their claims in this faster and easier-to-use system, we are thrilled to see our vision of a modern, intuitive unemployment system has finally come to fruition.
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