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Instead of bringing businesses closer to their customers, Singapore s digital pivot last year has in fact widened the gap between what consumers expect of brands, and what businesses actually deliver. According to the new
Heart Matters study announced by SAP SE (NYSE: SAP), Singapore s consumers find that businesses fall short of expectations by as much as 28% when it comes to being customer-centric, behind the Asia Pacific (APAC) average of 21%. Furthermore, only half (55%) of consumers in Singapore stated that brands here are able to resolve their issues after three interactions.
Heart Matters study, which was conducted by Qualtrics for SAP Customer Experience, surveyed 5,900 consumers across APAC countries including Australia, Singapore, Japan, South Korea, India, Malaysia, and Thailand to understand their expectations and encounters with brands when it comes to customer experience, spending, and matters they truly care about. Key gaps identified from the st
Schindellegi/Switzerland - 4 May 2021
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This announcement does not constitute an offering memorandum or a prospectus as defined by Regulation (EU) No. 2017/1129 of 14 June 2017. The offer to acquire securities pursuant to any offering will be made, and any investor should make his investment decision, solely on the basis of information that is contained in a prospectus to be made generally available in Denmark in connection with the offering. Copies of the prospectus may be obtained by persons in Denmark through the website of the Company as set forth elsewhere in this announcement.
Digital transformation of ME’s $8 billion cooling industry on track
02 May 2021 Officials of Tabreed, SAP and Deloitte during the partnership signing ceremony.
Global technology company SAP has announced its partnership with The National Central Cooling Company (Tabreed), the leading UAE-based international district cooling developer, in a move that will contribute to the digital transformation of the district cooling industry.
In the Middle East, population growth, diversified economic growth, the hot climate and government visions for environmental sustainability all favor the growth of district cooling. As a result, the Middle East’s district cooling market is valued at $8 billion, according to Global Market Insights, and poised for an 8 per cent year-on-year growth between 2021 and 2027.