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TCS Ranked #1 for Customer Satisfaction by Leading French Companies Posted On: 2021-01-07 00:51:03 (Time Zone: Arizona, USA) Tata Consultancy Services (TCS), (BSE: 532540, NSE: TCS) a leading global IT services, consulting and business solutions organization, has been ranked number 1 for customer satisfaction in France in the Whitelane Research 2020 IT Sourcing Study, Europe s largest independent survey of IT service providers. The survey ranked 29 IT service providers based on responses from more than 160 CxOs and senior decision makers of the top IT spending organizations in France. It investigated 480 unique IT sourcing relationships as well as more than 300 cloud sourcing relationships to assess service providers on nine key performance indicators along service delivery, relationship, commercial and transformation.

Poitou charentesUnited statesFrance generalJef loosRammohan gourneniFrench companiesWhitelane researchService delivery qualityTop employers instituteTata consultancy servicesCustomer satisfactionLeading frenchTime zoneConsultancy servicesAccount management qualityCountry director