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The Top Call Center Management Software Vendors According to the FeaturedCustomers Winter 2020 Customer Success Report Rankings
Share Article SUNRISE, Fla. (PRWEB) December 15, 2020 Today FeaturedCustomers published the Winter 2020 Call Center Management Software Customer Success Report to give prospects better insight on which Call Center Management Software would work best for their business according to real customer references.
The highest rated vendors according to the Winter 2020 Call Center Management Software Customer Success Report are:
Market Leaders – 8x8, Aspect Software, Calabrio, Dialpad, Five9, Genesys, NICE inContact, RingCentral, Talkdesk, and Twilio were given the highest “Market Leader” award. Market Leaders are vendors with a substantial customer base & market share. Market Leaders have the highest ratio of customer reference content, content quality score, and social media presence rel