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Article content A Telus-run call centre in the Vancouver Coastal Health region ran into trouble on its opening day in March, with some callers unable to connect with the service to book a vaccine appointment, while others were left on hold for hours, then abruptly disconnected. We apologize, but this video has failed to load. Try refreshing your browser, or COVID-19: Telus fights to prevent disclosure of costs of controversial B.C. contract for vaccine booking service Back to video The provincial government agreed to release the cost of the service agreements with Telus for the call centres in response to a freedom of information request made by Postmedia News. But Telus asked for a review by the office of the information and privacy commissioner, arguing the value of the contracts should not be made public.

United kingdomBritish columbiaDarren entwistleLisa cordascoAdrian dixJason woywadaTelus corpBc ambulance servicePrivacy associationVancouver coastal health regionTelus communicationsPostmedia network incVancouver coastal health on dayVancouver coastal healthBritish columbiansBritish columbian