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Navient appoints new Chief Information Officer, Chief Human Resources Officer
Navient CorporationFebruary 22, 2021 GMT
WILMINGTON, Del., Feb. 22, 2021 (GLOBE NEWSWIRE) Navient (Nasdaq: NAVI), a leader in education loan management and business processing solutions, today announced the appointment of Mike Maier as Chief Information Officer and Mike Smith as Chief Human Resources Officer.
“Mike Maier and Mike Smith are a terrific fit to help us grow and serve our customers,” said Jack Remondi, president and CEO. “Their demonstrated track records give us increased capacity to drive Navient’s mission to enhance the success of our customers.”
More Consumers Complain About Errors on Their Credit Reports
Complaints doubled last year, federal data shows. Some problems may be related to pauses in mortgage and student loan payments in the pandemic.
Credit.Till Lauer
Feb. 19, 2021
Add this to the financial fallout from the pandemic: More consumers are complaining about errors on their credit reports, and many are frustrated when trying to fix the mistakes, according to federal complaint data.
In 2020, consumers filed more than 280,000 complaints about credit reporting issues more than half of all complaints received last year by the Consumer Financial Protection Bureau, said Syed Ejaz, a policy analyst for Consumer Reports.
In the early 2000s, the department’s inspector general found private lenders, including Navient’s former sister company Sallie Mae, overcharged the government. After investigators recommended in 2013 that Sallie Mae pay back the money, Navient, which assumed Sallie Mae’s liabilities, continued to fight the audit and appealed to the Trump administration.