The firm is also saying that it has asked a debt collection agency to get the money from us. We are baffled as to why E.on continues to ask us for payment when no power can be used at our home.
Judging by some of the comments beneath the online version of this column, there are those of you who feel reading it is a bit like pulling teeth.
Well, this week I m afraid it quite literally is. The news that some NHS dental patients may have to wait up to three years to be seen is a disgrace.
Even emergency cases, we are told, can face a six-week delay.
This is not some impoverished developing country. This is Britain in 2021, a nation that has just invented a vaccine that will save millions of lives and help bring an end to the pandemic.
Moneymail editor Victoria Bischoff has waited to get married for 18 months
Her first attempt to walk down the aisle in September last year was cancelled
Her second is on a knife-edge because of fears about the Indian Covid-19 variant
Survey revealed more than 132,000 couples had postponed weddings in 2020
Currently draconian government rules mean that you can have only 30 guests
The wedding industry - worth £14.7bn to the economy each year - is on its knees
My mother has an account with Santander. She doesn’t want to set up direct debits, so I help her to pay bills using her debit card.
Recently a payment was declined. I telephoned Santander, which said it needed my mother’s mobile phone number so it could send her an authorisation code.
She doesn’t have a mobile, and is extremely deaf and suffers from very bad arthritis in her hands, so is unable to work, or hear on, one.
Santander is insisting an elderly customer buys a mobile phone to authorise her account despite the fact she is deaf and suffers from arthritis so is unable to work one or hear with one
He paid a £350 deposit for the £3,328.25 week-long stay in a private suite for himself and his wife Emma, 54, in July.
But then BA wrote to say the holiday would actually cost him £6,318. He was offered a £500 voucher to put towards the new price.
His holiday would be cancelled if he did not agree to pay, and he would only receive the voucher and his deposit.
Charles, who lives near Hitchin, Hetfordshire, says: I feel let down by BA and have been put off using it again.
When he wrote back, an employee responded by pointing to a clause in its terms and conditions, which read: On rare occasions of an incorrect price bookable… we reserve the right to cancel bookings.