The market researcher studied the shopping behaviour of nearly 1.6 lakh digital shoppers.
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The rate of order cancellation stood higher this year at 20 per cent when compared to 17 per cent in 2019. By Express News Service
BENGALURU: Every fifth order that was placed on e-commerce portals during the festive season (October-November) was either cancelled or returned, finds a latest survey by Nielsen. The market researcher studied the shopping behaviour of nearly 1.6 lakh digital shoppers.
The rate of order cancellation stood higher this year at 20 per cent when compared to 17 per cent in 2019. According to the report, smaller towns with less than 10 lakh population and mostly first time shoppers, comprised the majority of the cancelled orders.
Peter Tennant looks forward to regular Age Scotland Friendship Line calls They are distressing calls which can sometimes begin with a pensioner in despair wondering how they can go on in these unprecedented times. The global pandemic has devastated lives and families across Scotland and has also highlighted how for many it has been a long and lonely road. Age Scotland’s Friendship Line service, which puts callers in touch with a volunteer there to listen at the other end of the phone, has been a lifeline for some older people in the past few months. And some of the calls reflect just how low Scotland’s pensioners have felt during lockdown and restrictions.
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