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Roth did not know either of the claimants and had never employed them.  “When this started, I’m like, ‘Wow, this will be easy to correct,’” he said. “Boy, was I wrong.” Roth spent upwards of 40 hours over the next couple of months sending emails and faxes and making phone calls in attempts to get the claims approvals reversed. “I just followed the directions in the letters, calling the 800 number or the 303 number, and couldn’t get through to anybody,” Roth said. “I’d be on hold for a long time, and then the call would get dropped.” After many unsuccessful attempts to contact the department by phone, “I was finally able to get a fax through,” he said. “Then I got letters saying that because I didn’t dispute it, it’s been approved.”

United statesJared polisDianne rayAdah rodriguezPhil spesshardtJessica smithCher haavindAllan rothColorado unemployment fraud taskOffice of the inspectorDivision of unemployment insuranceBetter business bureau of southern coloradoDepartment of laborUnemployment insurance trust fundColorado department of laborUnemployment insurance fund