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By Staff Writer on Jan 29, 2021 12:38PM Insiders speak about check-in apps and a large-scale digital twin. The state government category of the 2021 iTnews Benchmark Awards was among those that attracted the most competition. Now you can watch short videos about the finalist projects. The three videos feature ACT Health, the NSW Department of Customer Service s (DCS) Spatial Services arm and Service NSW. Watch them to see ACT Health CIO explain the thinking behind the state’s COVID check-in app, Check In CBR. He discusses the data use challenges this created and other issues encountered. You can also watch the director of digital channels and digital licences and a project manager at Service NSW talk about the NSW COVID Safe Check-In app – used by millions of people and tens of thousands of businesses. They explain their approach to building the app.

Department of customer serviceSpatial servicesItnews benchmark awardsCustomer serviceFact healthBenchmark awardsDigital twinService nswState governmentதுறை ஆஃப் வாடிக்கையாளர் சேவைஇடஞ்சார்ந்த சேவைகள்வாடிக்கையாளர் சேவைநாடகம் ஆரோக்கியம்பெஞ்ச்மார்க் விருதுகள்டிஜிட்டல் இரட்டைசேவை ந்ஸ்வ்