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Cutting Edge Cloud Solutions warned for failing to join TIO scheme

Cutting Edge Cloud Solutions warned for failing to join TIO scheme
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Ontario man battles Bell and contractor after worker uses power tool to clean his car

Ontario man battles Bell and contractor after worker uses power tool to clean his car Bell Canada and its contractors are being blamed for causing property damage and failing to compensate homeowners. The time-consuming battles lead to headaches and frustration for those who now regret allowing the workers on their property. Experts explain why getting compensation is so hard. Social Sharing

Solo Network warned of ACMA action if it returns to Australia

Solo Network warned of ACMA action if it returns to Australia Solo Network warned of ACMA action if it returns to Australia Concludes that Solo Network breached the Telecommunications Consumer Protections Code (TCP Code) Credit: Dreamstime The Australian telecommunications industry regulator has warned that it may review its decision to not take action against telco operator Solo Network over its selling practices if it decides to start doing business in Australia again. The company exited the Australian telecommunications market shortly after the Australian Communications and Media Authority (ACMA) began an investigation in May 2020.   The ACMA has now come to the conclusion that Solo Network breached the Telecommunications Consumer Protections Code (TCP Code) after it failed to comply with its obligations to sell telecommunications products in a fair and responsible manner on 12 occasions.  

Southern Phone takes top billing in latest telco complaints tally

Southern Phone takes top billing in latest telco complaints tally Southern Phone takes top billing in latest telco complaints tally The telco recorded 23.7 new complaints per 10,000 services during the December quarter, although this was fewer than the prior quarter. Credit: Photo 94910898 © Mr.phonlawat Chaicheevinlikit | Dreamstime.com Southern Phone has held onto the top spot for the most new customer complaints to the Telecommunication Industry Ombudsman (TIO) per 10,000 services in operation, new data shows. Over the three months to the end of December, Southern Phone recorded 23.7 new complaints per 10,000 services, according to the latest figures from telecommunication industry body the Communications Alliance

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