Published:
12:47 PM March 16, 2021
Updated:
12:48 PM March 16, 2021
Residents are being asked to use Cambridgeshire Constabulary’s web chat for non-emergency contact with the county’s police force.
- Credit: Cambridgeshire Constabulary
Residents are being urged to use a web chat service for all non-emergency contact with Cambridgeshire Constabulary to help reduce pressure on call handlers.
In a recent poll, 35 per cent of people said they didn’t know about the force’s web chat function, which is available 24/7 and allows the public to quickly and easily report crimes and intelligence.
Detective Superintendent Mike Branston, head of demand, said: “Over the past six months the Demand Hub has responded to more than 17,000 web chats, with an average response time around 30 seconds meaning it’s the most efficient way to speak with us.
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