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A Telus-run call centre in the Vancouver Coastal Health region ran into trouble on its opening day in March, with some callers unable to connect with the service to book a vaccine appointment, while others were left on hold for hours, then abruptly disconnected.
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Try refreshing your browser, or COVID-19: Telus fights to prevent disclosure of costs of controversial B.C. contract for vaccine booking service Back to video
The provincial government agreed to release the cost of the service agreements with Telus for the call centres in response to a freedom of information request made by Postmedia News. But Telus asked for a review by the office of the information and privacy commissioner, arguing the value of the contracts should not be made public.
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Rogers CEO plans to spend big to get Shaw deal done
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One year later, Ahmed-Omer s calendar is just as full as it was in the months after Floyd s death. She sees it as a sign of how seriously companies are finally taking on issues of racism and representation, but knows there s still plenty of work to be done. People are talking to us about culture. People are talking to us about governance, said Ahmed-Omer. That tells me that we ve opened up a massive can of worms and we need to get the worms out . and that s been great to see.
BlackNorth Initiative efforts have centred around a pledge it drew up in June 2020, when Kingsdale Advisors founder and Dragons Den star Wes Hall launched the organization.