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Protesters upstage Tesla at China s top auto show
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A woman in China claims her Tesla’s brakes malfunctioned, causing her car to crash. The company denies this and said the car was speeding, but has refused to release all of the car’s data from the crash. SCMP
A woman was detained after dramatically climbing onto a car and shouting about Tesla vehicle malfunctions at a car show in China on April 19.
Video on Chinese social media showed the woman at the Shanghai Auto Show 2021 standing on a Tesla sedan wearing a white T-shirt marked with Chinese characters reading “brake malfunction” and a Tesla logo. She can be heard shouting: “Tesla brake malfunctioned!” for several minutes before being dragged away by security guards.
‘We are deeply sorry for the delay in resolving the owner’s issue,’ Tesla said late April 20 on its Weibo account. China’s social media and state press weighed in on the latest controversy surrounding the bellwether producer in China’s electric vehicles market. SCMP
Tesla said sorry and back-pedalled on its “no compromise” attitude towards what it called “unreasonable” customer grievance, as it succumbed to pressure on social media by some of its most important buyers and local authorities in the world’s largest market for electric vehicles.
The apology, issued late on April 20, came a day after a protest at the Shanghai Auto Show, where a woman wearing a T-shirt emblazoned with the words “brake malfunction” and a Tesla logo jumped on top of the carmaker’s vehicle. She was eventually dragged away by security guards.
SOURCE / GT VOICE
By Global Times Published: Apr 21, 2021 10:23 PM
Photo taken on Oct. 26, 2020 shows the Tesla China-made Model 3 vehicles at its gigafactory in Shanghai, east China. Photo: Xinhua US electric carmaker Tesla is under serious fire in China in what could be the biggest public relations crisis for the otherwise highly popular company in the Chinese market. Even after the firm issued a lengthy apology on Tuesday night, the firestorm continued on Wednesday, with criticism from various authorities. A local market regulator even ordered Tesla to unconditionally turn over data to an owner involved in an accident.
The blunder was created by the company itself and could have been avoided. After a Tesla owner climbed on top of a car s roof at the Shanghai Auto Show on Monday to protest against what she claimed to be a brake malfunction, Tao Lin, vice president of Tesla, reportedly lashed out against the protestor with a series of allegations and the company followed up
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