Plaintiffs in a potential class-action lawsuit about Florida’s troubled unemployment-compensation system are trying to use a new report by the state’s chief inspector general to bolster their case.
A Leon County circuit judge on Monday dismissed a potential class-action lawsuit against the state and Deloitte Consulting stemming from problems with Florida’s online unemployment compensation system during the COVID-19 pandemic.
Florida inspector general report finds longstanding problems with state unemployment system
Department of Economic Opportunity’s CONNECT system crashed last spring
Jim Turner, News Service of Florida reporter
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The investigation into why Florida paid more than 77-million-dollars for a faulty unemployment technology system is undeway
TALLAHASSEE, Fla. – Florida’s online unemployment system was never tested to meet the demands encountered during the coronavirus pandemic, and more than a dozen issues remained outstanding years after the system went live, according to a report released Thursday by Gov. Ron DeSantis’ office.
The 95-page draft report by Chief Inspector General Melinda Miguel focused on the Department of Economic Opportunity’s CONNECT unemployment system, which cost $78 million and began operating in 2013. The system largely crashed last spring when it was inundated with claims as businesses shut down because of the pandemic.
Orlando Sentinel
TALLAHASSEE - Florida’s online unemployment system was never tested to meet the demands encountered during the coronavirus pandemic, and more than a dozen issues remained outstanding years after the system went live, according to a report released Thursday by Gov. Ron DeSantis’ office.
The 95-page draft report by Chief Inspector General Melinda Miguel focused on the Department of Economic Opportunity’s CONNECT unemployment system, which cost $78 million and began operating in 2013. The system largely crashed last spring when it was inundated with claims as businesses shut down because of the pandemic.
In addition to issuing findings, Miguel recommended the state update what is known as the “System Disaster Preparedness Plan” for the unemployment system to incorporate lessons from the pandemic, strengthen administrative and physical infrastructure and consider moving the system’s data to a cloud service “to allow for greater scalability.”