We need the COVID jab now
January 2, 2021 12.05am
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If Britain, America, Canada, Israel, Chile, Belgium, Argentina and many other countries are already rolling out vaccines for COVID-19, why is Australia sitting back and waiting (‘‘New entrant in vaccination race’’, January 1)? When are we going to see some proactive approaches implemented by our national cabinet and scrap leaving it all to individual state governments to deal with? It’s more than time that state governments either introduced vaccinations themselves or utilised the national cabinet to get the ball rolling. Other parts of the world will be vaccinated while Australia is still dithering. We want vaccines in Australia and we want them now.
GURGAON, India, 16 December 2020: SpiceJet launched a bilingual, AI-powered virtual voice assistant named Pepper, to spice up its conversations with customers.
Built on the advanced natural language understanding and
call steering capabilities of Nuance Communications’ Intelligent Engagement
Platform, Pepper can understand customer requests over the phone without
needing legacy touchtone or menu options.
SpiceJet customers can communicate their intent directly to Pepper and the platform will automatically provide information and resolve queries through natural, human-like conversation in either English or Hindi a first for the country’s airline industry.
SpiceJet’s Pepper leverages Nuance’s conversational AI
technology to help customers navigate through their SpiceJet experience quickly
Direct News Source
SpiceJet today announced the launch of Pepper, the first bilingual, AI-powered virtual voice assistant in the Indian airline industry. Built on the advanced natural language understanding and call steering capabilities of Nuance Communications Intelligent Engagement Platform, Pepper is able to understand customer requests over the phone without needing legacy touchtone or menu options. As a result, SpiceJet customers can simply communicate their intent directly to Pepper and the platform will automatically provide information and resolve queries through natural, human-like conversation in either English or Hindi.
With consumers today becoming increasingly familiar with the fast, easy access that virtual assistants provide on digital channels, the expectation for the same seamless and natural experiences on voice channels is growing. As a result, AI-powered virtual assistants are being deployed in voice channels to deliver the streamlined, frictionless, and fas