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Digital payments up 30 2% in FY21: RBI data
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Indian banks need to spend more to enhance IT systems as consumers go online
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February 09, 2021
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‘Other state-owned banks to face rising challenges in acquiring, retaining customers, particularly individuals, MSMEs, as they become accustomed to digital services’
The coronavirus pandemic will accelerate growth of digital financial services, benefiting State Bank of India (SBI) and large private sector banks, according to Moody’s Investors Service.
The coronavirus outbreak and restrictions on physical contact will further boost demand for online financial services, making it more imperative for banks to accelerate digitalisation, the global credit rating agency said in a report.
“Yet only SBI and a small number of large private sector banks have the resources to effectively capitalise on the growing preferences for digital services among consumers and businesses.
Digital payments soar in December 2020
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With the continued upturn in economic activities as well as year end spends, digital payments registered robust growth in December across all channels. Data released by the National Payments Corporation of India revealed that transactions on the UPI platform rose to ₹4.16-lakh crore in December with a total of 223.41 crore payments processed.
Transactions on the Immediate Payment Service (IMPS) rose to 35.56 crore amounting to ₹2.92 lakh crore in December. This was higher than the 33.91 crore payments worth ₹2.76 lakh crore processed on IMPS in November. Significantly, RBI also launched the Digital Payments Index (RBI-DPI), which aims to capture the extent of digitisation of payments across the country.
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