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Diverse experiences lead Outrigger GM to leadership role

Carly Clement became a first-time GM at the Outrigger Waikiki Beach Resort in January. (Outrigger Hospitality Group) Carly Clement wasn’t born in Hawaii, but she has spent most of her hospitality career in the Aloha State, working her way up the ladder to oversee the Outrigger Waikiki Beach Resort in Honolulu. Learning by Doing One of Clement’s first jobs was working at the reception desk of a local country club in her hometown in Mill Creek, Wash. “And that s kind of where I got my first taste of the hospitality industry,” she said. On a visit to Oahu, she toured the University of Hawaii at Manoa campus and learned that she could study management within the travel industry. “That s when I started becoming interested in studying that for an actual degree,” she said. 

Outrigger Reef Waikiki Beach Resort Reopens

Soft opening celebrated with Hawaiian blessing and special preview rates [USPRwire, Mon May 10 2021] Following a US$80 million transformation, and a traditional Hawaiian blessing, Outrigger Reef Waikiki Beach Resort is now inviting guests to stay at the reopened property on the golden sands of Waikiki Beach. The first phase of the property s extensive makeover is complete, including upscale residential-style rooms and suites, chic poolside furniture and a fully reimagined Kani Ka Pila Grille - the home of Hawaiian music. Vacationers can experience a sneak peek starting on April 30 with limited-time preview rates starting at US$179 per night, excluding taxes and charges.

Tourists Are Returning To Hawaii, So Why Aren t Tourism Jobs?

Tourists Are Returning To Hawaii, So Why Aren t Tourism Jobs? - Honolulu Civil Beat Tourists Are Returning To Hawaii, So Why Aren’t Tourism Jobs? Hawaii hosted 8% more tourists in March 2021 than in March 2020 but 35% fewer hotel and restaurant jobs. Reading time: 7 minutes. Signs that tourists are returning to Hawaii are hard to miss: crowded beaches, lines outside tourist take-out spots, increasing foot traffic along Kalakaua Avenue in Waikiki. The return is hardly an illusion: data shows there were substantially more tourists in Hawaii in March of this year than the same month in 2020, when Hawaii tourism was just starting to feel the effects of COVID-19.

20,000 Hawai i Hotel Jobs Could Be Lost This Year

AP Photo/Caleb Jones, File Hotels are ramping up safety and cleaning protocols to welcome back guests and staff in anticipation of a busier summer travel season. Last week, the American Hotel and Lodging Association estimated 20,000 hotel jobs in Hawai‘i could be lost this year, and recovery to pre-pandemic levels could take years. To ensure visitor and staff safety, the AHLA is promoting its CDC-approved Safe Stay guidelines for standard cleaning procedures, workplace protocols, and enhanced social interactions between guests and staff. Outrigger Hospitality Group CEO Jeff Wagoner said initiatives like this are helping his company bring employees back safely and address their concerns.

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