Alan Kalton Jim Anderson and Pini Ben-Or
Alan Kalton, Vice President and General Manager of Aktana Europe, is a leader in data analytics and manages all new Contextual Intelligence implementations and developments across Europe. He comes to Aktana from Cape Town, South Africa where he led a data analytics venture called BroadReach and prior was the Analytics Leader of EY in South Africa. He also held prominent executive leadership positions in data analytics at IBM, Elsevier, Cognizant, Steris, Novartis, GSK, and ZS Associates. He graduated with a BS and MSc of industrial and operations engineering from the University of Michigan. Kalton can be reached at alan.kalton@aktana.com.
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Informationweek
Commentary
What Manufacturing Can Teach Us About Operationalizing AI
There s considerable value in standing on the shoulders of the giants in industry who have learned from several decades of experiments in manufacturing.
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You have been tasked with using artificial intelligence to predict when you might lose a customer. You work with historical data and business stakeholders. You build a model that shows it could have predicted lost customers a few weeks before they churned. You show the algorithm off, prove it can work and demonstrate how much it will save the company in lost revenue. Leadership likes it. It’s time to implement it. Now what? This is where eight out of 10 AI projects fail, not because the tech doesn’t work but because moving from a one-and-done experiment to a fully operationalized enterprise solution requires different skills.
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Some battles just can’t be won, and two companies are seemingly throwing in the towel when it comes to policing employees who fail to book travel the official way.
Both ZS Associates, a consultancy based in Illinois, and Canadian industrial machinery firm Ritchie Bros Auctioneers are among the first wave of companies trialling “hybrid” travel programs.
This means certain staff will be given free rein to book the hotels or flights they want, using the channels they prefer, rather than stick to a company policy that dictates which online booking tool or corporate travel agency to use.