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Associate Director for Impact and Innovation
Eliza Campbell is the Associate Director for Impact and Innovation at MEI s Policy Center, and a fellow with the MEI Cyber Program. She was previously a researcher in technology and human rights at the Center for Contemporary Arab Studies at Georgetown University, a 2017-18 Fulbright researcher in Bulgaria, and has worked in the humanitarian field in Jordan. She holds a bachelor s degree in political science and Arabic.
She co-edited with Mike Sexton the MEI-published book,
Crisis management expert Edward Segal s new book on crisis management, Crisis Ahead , has received a silver medal in the 2021 Axiom Business Book Awards in the Marketing, Advertising and PR category.Â
The Axiom Business Book Awards are intended to bring increased recognition to exemplary business books and their creators, with the understanding that business people are an information-hungry segment of the population, eager to learn about great new books that will inspire them and help them improve their careers and businesses.
Book Authority recently named Crisis Ahead as one of the best new books on crisis management to read in 2020 and 2021, and last year said it was one of the best such books of all time. Learn more about Crisis Ahead at PublicRelations.com.
The Intercept show that Amazon hired a team of “ambassadors” to troll social media platforms in defense of Jeff Bezos and the company.
Codenamed “Veritas,” the program involved dispatching paid propagandists on Twitter and elsewhere to say awesome-sounding things about Bezos and Amazon. These propagandists also promoted Bernie Sanders and others advocating for socialism.
These paid trolls also came out in force more recently to defend Amazon against claims that the company abuses its employees and forces them to pee in bottles while on the job to avoid gaps in productivity.
One troll pretending to be an Amazon employee responded to a tweet from someone saying to Amazon that he was “ok with getting the garbage I order from you a lot later if it means your employees are able to take adequate breaks and work with dignity.”
When the chips are down, we find that governments, businesses, communities and individuals all depend upon each other. We need look no further than our collective successes and failures in managing the COVID-19 pandemic to see this. And the same is true in managing the escalation of conflict in cyberspace: We need to work together.
Unfortunately, we’re not.
State-led and state-sponsored cyberattacks have transformed the internet into a new battlefield. This wartime metaphor implies, however, old school thinking of front lines and fortifications, of surgical strikes and heroic last stands. Instead, the reality is that cyber conflict isn’t happening ‘somewhere over there’ but rather ‘right here, right now’ and all of us are targets.