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Apr 19, 2021 The Operations Team is responsible for the smooth running of our customer’s server and platform environments and the initial troubleshooting of customer incidents. The Team supports environments where infrastructure includes, but is not limited to, the Azure Platform, Linux and Microsoft Operating Systems and roles. The team supports our customers through the resolution of incidents relating to infrastructure as reported by the customer or our monitoring platform, as well as through performing general maintenance based on best practice methods raised through schedule tasks or through our monitoring platforms. You will be required to work on a staggered shift schedule to cover support for offshore customers in different time.

Service transition qualityAzure security centreNational high school senior certificateOperations teamCustomer service improvementsExcellent customer solutionsService now autotaskConfiguration of microsoft system centre managerAzure platformMicrosoft operating systemsMicrosoft azureLinux serversChange requestsTechnical incidentChange advisory boardTechnical skill certifications