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4 hours ago BOSTON–(BUSINESS WIRE)– Strategy Analytics – Contactless payments and digital wallets such as Alipay and WeChat Pay are ubiquitous in China but despite being around for several years, they have been much slower to catch on in the West. The pandemic has made contactless payments more attractive to consumers, but the lack of physical points-of-sale available to use has inhibited growth. Online growth surged during 2020 due to COVID restrictions and while this should have increased consumer interest in digital wallets, contactless payments have still struggled to take hold in the West. A new report from the Strategy Analytics’ UX Strategies (UXS) service, “Driving Adoption of Digital Wallets and Contactless Payments”, surveyed consumers in China, the US, and the UK regarding their usage of contactless payments, their interest in digital wallets, their prioritization of digital wallet features, and the importance of specific ince

United statesUnited kingdomChris schreinerAddedkevin nolanService nameStrategy analytics incLux researchBetter communicationIncentives requiredIncrease uptakeParticularly post pandemicStrategy analyticsWechat payStrategy analyticDigital walletsKevin nolan