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Union Addl Secy DARPG reviews functioning of Grievance Cell Union Addl Secy DARPG reviews functioning of Grievance Cell Portal registers 94% hike in cases Excelsior Correspondent JAMMU, Jan 30: Union Additional Secretary, Department of Administrative Reforms and Public Grievances (DARPG), V Srinivas, today inspected the functioning of Jammu and Kashmir Integrated Grievance Redress and Monitoring System (JK-IGRAMS) and Grievance Cell at Civil Secretariat here today. Pertinently, JK-IGRAMS is a centralized online grievance registration and monitoring initiative of J&K Government launched by Lieutenant Governor, Manoj Sinha, on September 11, 2020. Secretary Public Grievances, Simrandeep Singh, briefed the Union Additional Secretary about working of the portal, the grievance cell and the entire grievance redressal mechanism in place. He elaborately explained that a central grievance handling team collates grievances received from various modes, which includes social media, letters

Jammu and kashmirManoj sinhaSimrandeep singhAzeeta qureshiVeerji hanglooUnion governmentDepartment of administrative reformsUnion territoryUnion additionalAddl secyUnion additional secretaryAdministrative reformPublic grievancesKashmir integrated grievance redressMonitoring systemGrievance cell