Reducing costs has long been the purview of the chief procurement officer: slimming down margins meant they were doing a good job.
The pandemic hasn’t completely upended cost savings as a priority, but it has shifted it into second place, according to Deloitte’s 2021 Global Procurement Officer Survey. For the first time since the company started producing the survey in 2011, driving operational efficiencies is the top CPO priority.
The results reflect the changing role of the CPO, which now encompasses innovation, digital transformation, and introducing new products and services, among others, said Ryan Flynn, principal at Deloitte and author of the report. It also reflects that CPOs are doing business in a more complex world, with everything from climate change to geopolitical stability and yes, pandemics affecting how they best help their business’ overall mission.
INFORMS Journal Information Systems Research Study Key Takeaways: In real-time feedback the relationship source (peer, subordinate or supervisor) plays.
Information Systems Research Study Key Takeaways:
In real-time feedback the relationship source (peer, subordinate or supervisor) plays a role: the feedback tends to be more critical when it is from supervisors.
Favoritism and retribution are impacted in real-time feedback: Supervisors adopt tit-for-tat strategies, but peers do not.
Men rate women higher than men, and women rate men and women similar to how men rate men.
Positive real-time feedback has a stronger effect on future ratings than negative feedback.
CATONSVILLE, MD, May 20, 2021 - To deliver real-time feedback to support employee development and rapid innovation, many companies are replacing formal, review-based performance management with systems that enable frequent and continuous employee evaluation. New research in the INFORMS journal
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