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Developments in the sector   In recent decades, postal services have undergone radical changes from a regulatory, operational and technological perspective throughout the world. Technological changes have confronted operators with new forms of competition from other communication services (e.g. e-mails), but also presented new opportunities, e.g. the use of technology in the just-in-time shipment of goods by express delivery companies. This is a rapidly growing area which is playing a key role in supply chain management and logistics. Market-oriented reforms have been undertaken in most countries: public postal operators have been corporatized and/or privatized and the scope of postal monopolies reduced. Furthermore, new regulatory issues have arisen as a result of the liberalization of postal markets.

United statesNew zealandFrance generalHong kongUnited kingdomWorld bankDistrict of columbiaEdward elgarDamien geradinPaulk kleindorferWorld bank groupLiberalization of postal servicesAgreement on trade in servicesDelivery servicesCambridge university pressEuropean union