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Citilink Wins APEX Four-Star Status | Bali Discovery

Airline Passenger Experience (APEX) Network in the category of “ Four Star Low-Cost Airlines.” APEX comprises leading airlines, airports, alliances, suppliers, and related companies dedicated to improving air passengers’ air travel experience. Selection for honors in the  APEX Official Airline Ratings is based entirely on verified passenger feedback, utilizing a five-star scale airline customer survey. In the end, less than 10% of the 600 airlines rated by passengers in the APEX survey qualify to receive the prestigious APEX Four Star Airline Award based upon customer votes that require the vast majority of all of their ratings to be four-and-five quality. In 2021, six low-cost airlines attained the highest attainable award globally with APEX, achieving 

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