Date
06/05/2021
The whitepaper seeks to shine a light on the unprecedented rise in customers claiming ‘double credits’ through chargebacks and alternative avenues, while also providing recommendations on how to improve the customer dispute process for all stakeholders in the payments value chain.
Traditionally, customer disputes and chargebacks have rarely received the focus and coverage they deserve, however one Tier 1 Debit and Credit Card Issuer reported the number of non-fraud dispute cases increased by 333%. Protections associated with card payments were scarcely fully understood outside of a small group of specialists until the COVID-19 pandemic forced holidays, flights, hotels, concerts, theatres, and entertainment events into cancellation and postponement in 2020.
DebiCheck will protect you from unauthorised debit orders come 1 May
georgeherald.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from georgeherald.com Daily Mail and Mail on Sunday newspapers.
Reserve Bank tightens measures against debit order fraud
sierraleonetimes.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from sierraleonetimes.com Daily Mail and Mail on Sunday newspapers.
From 1 May all stakeholders making use of early debit orders must process payments through DebiCheck (Getty)
The Reserve Bank says all new and renegotiated early debit orders will have to go through the Authenticated Collections/DebiCheck project.
The project was first launched in August 2018, partly to mitigate against debit order fraud.
Existing systems known as Authenticated Early Debit Order and Non-Authenticated Early Debit Order will be discontinued in the latter part of the year.
From May
2021, all new and renegotiated early debit orders must be processed through the
DebiCheck System, says the SA Reserve Bank.
The bank
on Wednesday issued a statement on the modernisation of the national payment