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Fannie Mae Recognizes Mortgage Servicers for Excellent Performance
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Fannie Mae Recognizes 31 Mortgage Servicing Partners for Operational Excellence, Customer Value
Annual STAR Program Assesses Fannie Mae Servicers Based on Key Performance Areas
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WASHINGTON, March 4, 2021 /PRNewswire/ Fannie Mae (OTCQB: FNMA) today announced the 2020 Servicer Total Achievement and Rewards™ (STAR™) Program results, which recognized 31 mortgage servicers for operational servicing excellence and customer value. Established in 2011, the STAR Program awards assess Fannie Mae servicers based on three operational and performance areas: general servicing, solution delivery, and timeline management. It s an honor to recognize 31 of our servicing partners as 2020 STAR Program award recipients for their respective commitments to customer service and industry best practices, said Malloy Evans, Senior Vice President and Single-Family Chief Credit Officer, Fannie Mae. While mortgage servicers always play an essen
Lenders holding their own as mortgage relief remains in place
Foreclosures likely to tick up at some point
U.S. government agencies continue with moratorium programs for borrowers
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Amid a depressed economy that shows little sign of revving into higher gear in the near term, people s ability to stay in their homes has been a relief for many.
That s been made possible by the federal CARES Act, sweeping relief legislation passed last March as the COVID-19 pandemic took hold that included a moratorium on evictions and foreclosures for those unable to pay their housing costs.
And under orders issued earlier this week by the Federal Housing Finance Agency, those moratoriums have been extended through at least the end of March of this year. Those with mortgages backed by Fannie Mae and Freddie Mac can remain in forbearance for up to 15 months. Federal COVID-19 Payment Deferral allows those borrowers to repay their missed payments at the time the home is sold, refinanced or at m
Operator
Good day, and welcome to the Flagstar Bank Fourth Quarter 2020 Earnings Call. Today s conference is being recorded.
At this time, I would like to turn the conference over to Ken Schellenberg. Please go ahead, sir.
Kenneth Schellenberg
Vice President of Investor Relations
Thank you, Ryan, and good morning. Welcome to the Flagstar fourth quarter 2020 earnings call. Before we begin, I would like to mention that our fourth quarter earnings release and presentation are available on our website at flagstar.com. I would also like to remind you that any forward-looking statements made during today s call are subject to risks and uncertainty.
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