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Liberty Partners with HERO® to Launch Virtual Shopping Experience
Liberty shoppers are spending 78% more online with virtual shopping
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LONDON, March 1, 2021 /PRNewswire/ Liberty, London s iconic department store, has partnered with
HERO® to bring its unique in-person experience to online shoppers. The new virtual shopping service connects online customers live with a department-specific expert in the Liberty store through chat and video consultations. Virtual shopping brings the Liberty store to life online, and shoppers love it: Customers that are virtual shopping with Hero are spending an average of 78% more when interacting with rich imagery and video content from in-store.