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ITHACA, N.Y. - Small-scale. Short-lived. All digital. Out of public view. That s how a new form of collective worker resistance is unfolding in China s app-based food delivery economy, new Cornell University research finds.
Though highly fragmented and not always successful, mini-strikes by small groups of food couriers - conducted via WeChat - reflect a new form of leverage, suggest Chuxuan Victoria Liu and Eli Friedman, associate professor in the ILR School.
Food couriers are able to maintain complete physical invisibility, and each individual worker can strike from anywhere, they write.
The scholars interviewed couriers, in-person and online, who delivered food for Ele.me, an Alibaba-owned company that controlled nearly half the nation s food-delivery market.
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