Best Buy’s new Beta program promises concierge tech support for $200 a year
Piloting first in Iowa, Pennsylvania, and Oklahoma
Share this story
Best Buy is piloting a new paid membership service that would provide exclusive perks, including concierge-style tech support and exclusive pricing. The subscription service, which will cost $200 a year or $180 if you have a Best Buy credit card, bears similarities with Amazon’s Prime subscription as Best Buy looks to expand its services outside the sale of consumer tech products.
The new membership, called Best Buy Beta, grants members access to a slew of benefits, including free standard shipping, unlimited Geek Squad technical support, exclusive member pricing, and a 60-day extended return window. Best Buy confirmed that Beta members will also have 24/7 access to a concierge team, which they can contact by phone, email, chat, or through the Best Buy mobile app.
Best Buy Unveils New $200 Beta Membership Program
WASHINGTON (dpa-AFX) - Minnesota-based retail company Best Buy Co. Inc. (BBY), Wednesday announced a new beta membership plan with added benefits in certain areas in Iowa, Oklahoma and Eastern Pennsylvania.
The membership plan, named Best Buy Beta, is priced at $199.99 for regular customers and $179.99 for Best Buy credit card holders.
Among the benefits, the customers will enjoy exclusive pricing, Geek Squad tech support, free delivery, free installation, and up to two years of protection on most products. There will also be a concierge service available through different online and telephonic platforms.
In April, the company will make the membership available in 60 stores expanding to stores in Minnesota, North Carolina, and Tennessee.
On Wednesday, Best Buy announced its new membership program called Best Buy Beta.
The program will cost $199.99 per year and will be available at about 60 stores within the month.
The new membership offering is the retailer s latest effort to compete with Amazon.
Best Buy announced on Wednesday that it is piloting a new membership program.
The program is called Best Buy Beta and offers customers special discounts, free product installation and delivery, as well as unlimited tech support for $199.99 per year or $179.99 for customers with the company s store credit card.
The membership program is currently being rolled out to select stores in Iowa, Oklahoma, and Pennsylvania, but will be available in Minnesota, North Carolina, and Tennessee in April. It will encompass about 60 stores within the month.
‘Geek Squad’ email scam targets vulnerable seniors By Ron Hurtibise, South Florida Sun Sentinel
Published: April 6, 2021, 10:25am
Share:
The latest online scam targeting seniors is almost too ingenious not to work. That’s what makes it so devious – and its victims so vulnerable.
Delray Beach, Fla., resident Diane Belz, 68, had no reason to be suspicious on March 1 when she opened an email claiming to be from Best Buy’s Geek Squad. She had opted for a Geek Squad technical support plan when she bought her MacBook in 2017. Like many other older adults venturing into the online universe, she didn’t know how to fix computer problems and wanted to be able to get help when necessary.
The latest online scam against seniors impersonates the "Geek Squad" and other trusted technical support plans. Here's how you can avoid becoming the scammers' next victim.