Shawnee Communications Center Earns State Recognition
The Shawnee News-Star
This year, during a world-wide pandemic, Shawnee Communications Center processed thousands of calls for emergency assistance. Some of these calls for help were familiar, while others were new in nature and the way in which they were processed to maintain the safety of the scene responders and the citizens. Throughout the year, several telecommunicators were recognized for their efforts in saving lives and making 9-1-1 services better for the community.
At the beginning of 2020, Chris Ridgway was recognized for assisting in the birth of a child through phone instructions. In June, Haley Wright was recognized for the role she played in helping to save the life of a toddler after being submerged under water for several minutes. Channa Pauley received the Telecommunicator of the Quarter award in September in honor of her efforts to improve the Communications Center through teamwork between scene responders